Shipping Policy

Delivery destination and cost

We offer free standard delivery to the United Kingdom. Shipping costs are £0.

Processing and delivery estimates

  • Order preparation: 1–3 business days.
  • Transport after dispatch: approximately 6–12 business days.
  • Total estimated time from ordering to delivery: 7–15 business days.

Business days are Monday to Friday, excluding public holidays. Estimates may be affected by carrier disruption, customs procedures or an incomplete delivery address.

Shipment updates

Tracking details are emailed within 24 hours after dispatch. Follow the link in your dispatch email or visit Order Tracking. Contact us if the tracking information is missing or your parcel appears delayed.

Returns

Read our Returns and Refunds page for the applicable procedure.

Email: contact@edwardashford.co.uk
Telephone: +1 (302) 557-3203
Customer service: Monday to Saturday, 8:00 AM–8:00 PM (UK time).